Orlando Alfaro

Independent IT specialist · Vantaa, Finland
orlando@denicaragua.digital

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IT professional with 10+ years of hands-on experience in systems administration, cloud infrastructure, and network security. Skilled in Linux/Windows server management, AWS & Azure cloud platforms, DNS management, and SSL/TLS certificate administration. Completed the IT Support Technician qualification at Taitotalo in October 2026, with a strong drive to specialize in DevOps practices and IT security. Passionate about infrastructure automation, process optimization, and leveraging AI tools to streamline operations.

Work experience

Freelance IT Consultant & Web Developer

Self-employed · Remote
2018 — Present

  • Managed cloud infrastructure on AWS and Azure: provisioning, configuration, and monitoring of virtual servers and services.
  • Administered web hosting environments including DNS records, SSL/TLS certificates, and domain security.
  • Implemented and maintained CMS platforms (WordPress, Drupal, Moodle, OJS) with security hardening and SEO optimization.
  • Automated recurring tasks using scripting tools, reducing manual intervention and improving reliability.
  • Delivered remote technical support and infrastructure consulting for diverse clients.

IT Support Specialist

Guacalito de la Isla Resort · Nicaragua
2016 — 2017

  • Provided on-site and remote technical support ensuring continuous operation of IT systems and networks.
  • Monitored network uptime and resolved connectivity issues promptly to minimize downtime.

Technical Support & Network Administrator

CIRA UNAN · Nicaragua
2011 — 2016

  • Administered and secured Linux and Windows Server environments for an academic research center.
  • Managed network infrastructure, user accounts, and system backups to maintain operational continuity.
  • Provided comprehensive technical support to academic staff and ensured data security compliance.

Education

IT Support Technician (ICT) — Completed

Taitotalo · Helsinki, Finland
2023 — October 2026

Computer Engineering, B.Sc.

UNITEC · Managua, Nicaragua
2011 — 2015

Finnish Language Studies (3 modules)

Axxell · Vantaa, Finland
2023

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