Remote IT support, wherever work takes you
Get help with computer settings, software, email and web services without arranging a visit. Based in Finland, I work remotely with international customers where the work can legally and technically be delivered.
Get remote assistanceWhat I can help with
- Windows and Linux software and configuration troubleshooting
- Email client problems and account configuration
- Website, hosting and server troubleshooting
- Guided help using TeamViewer, AnyDesk, RustDesk or another agreed tool
Common questions
Will you access my computer without me?
Only the access explicitly agreed for the task is used. Ordinary support sessions are attended; unattended access requires a separate agreement.
Can everything be fixed remotely?
No. Hardware faults, a device that cannot start, or an unavailable internet connection may prevent remote work. I assess suitability before we begin.
A clear way to get started
Tell me what’s happening
Describe the problem or project. Let me know whether you need a visit or remote help.
Agree on a plan
I assess whether I can help. We agree on the scope, timing and costs.
Get the work done
I carry out the agreed work and explain what was done and what to do next.
What would you like to get working?
Tell me a little about your situation. We’ll work out a sensible next step.